Terms & Conditions

Last Updated: September 28, 2026

Welcome to Word of Mouth Dog Training. These Terms & Conditions (“Terms”) govern your use of the Word of Mouth Dog Training website and your use of our products and services.

By accessing our website, contacting us, purchasing products or services, or participating in our training programs, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.

1. About Our Services

Word of Mouth Dog Training provides dog and puppy training services in the Denver metropolitan area and surrounding Front Range communities.

Our programs may include:

• Board-in training
• House-call training
• Group classes
• One-on-one training
• Puppy training
• Specialized training for dogs with specific needs
• Other training, boarding, or related services offered by Word of Mouth Dog Training

The availability, duration, requirements, and pricing of individual programs may vary.

2. Training and Results

Dog training outcomes vary from dog to dog.

Training results may depend on factors including a dog’s age, temperament, behavior, history, environment, consistency of training, and the owner’s participation after training.

Although we work to provide professional training and guidance, we do not guarantee that a particular behavior or training outcome will be achieved in every situation.

Owners and handlers remain responsible for continuing appropriate training and following the guidance provided by our trainers.

3. Owner Participation

Successful training requires cooperation between the trainer, the dog, and the owner.

Owners may be asked to participate in training sessions, follow training instructions, practice commands, maintain appropriate boundaries, and continue training after a program has ended.

Word of Mouth Dog Training is not responsible for training outcomes resulting from failure to follow provided instructions or recommendations.

4. Dog Health and Safety

Owners are responsible for providing accurate and complete information regarding their dog’s health, behavior, medical history, medications, allergies, vaccination status, aggression history, bite history, and any other condition that could affect the dog’s safety or the safety of people or other animals.

You must notify Word of Mouth Dog Training of any known behavioral or health concerns before your dog participates in a program.

We reserve the right to decline, modify, suspend, or terminate services when we determine that a dog presents a safety concern or requires care or services outside the scope of our programs.

5. Aggressive or Reactive Dogs

Dogs with aggression, reactivity, fear, anxiety, or other behavioral concerns may require specialized handling.

Owners must provide complete and accurate information about known behavioral issues before training begins.

Failure to disclose known behavioral or safety concerns may result in cancellation or termination of services.

6. Boarding and Board-In Training

For programs involving overnight stays or board-in training, additional policies, requirements, fees, schedules, and procedures may apply.

Owners are responsible for providing accurate emergency contact and dog-care information and for notifying us of relevant medical, dietary, behavioral, or other needs.

Specific program requirements may be communicated before or during enrollment.

7. Appointments and Scheduling

Appointments, consultations, classes, and training programs are subject to availability.

We may establish scheduling, cancellation, rescheduling, arrival, pickup, and participation requirements for individual programs.

If you need to cancel or reschedule an appointment or program, please contact us as soon as reasonably possible.

Any applicable cancellation or rescheduling fees will be communicated as part of the applicable service terms.

8. Payments and Purchases

Prices and payment requirements for products and services may be provided during the enrollment or purchase process.

Payment must be made using an accepted payment method.

For purchases made through third-party payment or commerce services, additional terms may apply to the transaction.

We reserve the right to correct pricing, product, or service information when an error has occurred.

9. Products

Our website may provide access to products or recommendations for products used in connection with dog ownership or training.

Product availability, pricing, shipping, returns, warranties, and other conditions may vary by product and supplier.

Third-party products are subject to the applicable manufacturer’s or seller’s terms and policies.

10. Website Content

The information provided on this website is intended for general informational purposes.

We make reasonable efforts to keep website information accurate and current, but we do not guarantee that every piece of information will always be complete, accurate, or up to date.

Training information provided through the website should not be considered a substitute for individualized professional evaluation or veterinary care.

11. Veterinary Care

Word of Mouth Dog Training is a dog training business and does not provide veterinary medical services.

Nothing on this website should be interpreted as veterinary diagnosis, treatment, or medical advice.

If your dog has a medical condition, injury, illness, or other health concern, consult an appropriately licensed veterinary professional.

12. Third-Party Links and Services

Our website may contain links to third-party websites, applications, social media platforms, review platforms, payment services, or other external services.

These third parties operate independently from Word of Mouth Dog Training.

We are not responsible for the content, availability, policies, security, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and privacy policies.

13. Intellectual Property

Unless otherwise stated, website content including text, photographs, graphics, logos, branding, videos, designs, and other materials is owned by or licensed to Word of Mouth Dog Training.

You may view and use the website for personal and informational purposes.

You may not reproduce, copy, distribute, modify, publish, sell, or commercially exploit website content without prior written permission.

14. User Submissions

If you submit information, photographs, reviews, testimonials, comments, or other materials to Word of Mouth Dog Training, you represent that you have the right to provide those materials.

You should not submit confidential, proprietary, or unlawful content.

Where appropriate, we may use customer-provided testimonials, reviews, photographs, or other materials for business and marketing purposes in accordance with applicable law and any applicable permission or agreement.

15. Prohibited Use

You agree not to use our website:

• For any unlawful purpose
• To interfere with website security or operation
• To attempt unauthorized access to our systems
• To introduce malicious code or harmful software
• To copy or exploit website content without authorization
• To misrepresent your identity or relationship with Word of Mouth Dog Training
• In any manner that could damage the website, business, or rights of others

16. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and its content are provided on an “as available” basis.

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

Information on the website is provided for general informational purposes and should not be interpreted as a guarantee of a particular training outcome.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Word of Mouth Dog Training and its owners, trainers, employees, contractors, and affiliates will not be liable for indirect, incidental, consequential, special, or other damages arising from your use of the website or services, except where liability cannot lawfully be excluded.

Nothing in these Terms is intended to exclude or limit liability that cannot be excluded or limited under applicable law.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Word of Mouth Dog Training and its owners, employees, trainers, contractors, and affiliates from claims, losses, liabilities, damages, and expenses arising from your unlawful use of the website, violation of these Terms, or failure to provide accurate information relating to your dog or participation in our services.

19. Changes to These Terms

We may update these Terms from time to time.

When changes are made, we will update the “Last Updated” date at the top of this page.

Your continued use of the website or services after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

20. Governing Law

These Terms will be interpreted and governed in accordance with the applicable laws of the State of Colorado, without regard to conflict-of-law principles, except where applicable law requires otherwise.

21. Contact Us

If you have questions regarding these Terms & Conditions, please contact:

Word of Mouth Dog Training
810 Beech St.
Golden, CO 80401

Phone: 720-436-5730
Email: [email protected]

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.